Privacy Policy
At Aurelia Estates, protecting your personal information is fundamental to our commitment to professional excellence. This privacy policy outlines our data protection practices and your rights regarding personal information handling.
Last Updated: May 25, 2025
Our Data Protection Commitment
Aurelia Estates operates under the highest standards of data protection and privacy compliance. We understand that your trust in our real estate services extends to how we handle your personal information, and we take this responsibility seriously.
Our data protection framework aligns with international privacy standards and regulations, ensuring that your personal information is collected, processed, and stored with appropriate security measures and transparent practices.
We believe that transparency and user control are essential components of responsible data handling, which is why we provide clear information about our data practices and offer you meaningful choices about your personal information.
Secure Storage
Transparent Processing
User Control
Data Collection, Usage, and Protection
Information We Collect
We collect information that you provide directly to us and information automatically collected through your use of our services.
Personal Information
- • Full name and contact preferences
- • Property investment interests and criteria
- • Financial qualification information
- • Communication records and correspondence
- • Property viewing and consultation requests
Technical Information
- • Device and browser information
- • Website usage patterns and preferences
- • Location data (with your consent)
- • Cookie and tracking preferences
- • Search queries and property interests
How We Use Your Information
We use your personal information to provide, maintain, and improve our real estate services and to communicate with you effectively.
Service Delivery and Property Matching
Provide personalized property recommendations, market analysis, and investment consultation services based on your specified criteria and preferences.
Communication and Support
Respond to inquiries, schedule consultations, provide updates on market opportunities, and deliver requested information about our services.
Service Improvement and Analytics
Analyze usage patterns to enhance our website functionality, develop new services, and optimize our client experience based on feedback and behavior data.
Data Protection and Security Measures
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Data Sharing and Third-Party Services
We maintain strict controls over data sharing and only work with trusted partners who meet our privacy and security standards.
Important: We never sell, rent, or share your personal information for marketing purposes without your explicit consent.
Limited Data Sharing Occurs Only For:
- Legal compliance and regulatory requirements
- Service providers who assist in delivering our services (with strict confidentiality agreements)
- Professional partners (lawyers, financial advisors) when facilitating your property transactions
- Protection of our rights, property, or safety, or that of our clients
Your Rights and Data Management
Your Personal Data Rights
Access and Portability
Request a copy of your personal data in a structured, commonly used format
Correction and Updates
Request correction of inaccurate or incomplete personal information
Deletion and Erasure
Request deletion of your personal data subject to legal and contractual obligations
Processing Restrictions
Request limitations on how we process your personal information
Data Retention and Management
Retention Periods
- • Client consultation records: 3 years
- • Property transaction data: 7 years
- • Marketing communications: Until withdrawal of consent
- • Website analytics: 12 months
How to Exercise Your Rights
Contact us through our contact form to request access, correction, or deletion of your personal data. We respond to requests within 30 days and may require identity verification for security purposes.
Policy Updates and Changes
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated through prominent notice on our website or direct communication to affected clients.
Privacy Questions or Concerns?
Our commitment to protecting your privacy extends to providing clear answers about our data practices and helping you exercise your privacy rights.
Contact Our Privacy Team